Terms of Service

Welcome to Abby's Custom Creations. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please review these terms carefully before making a purchase.

General Terms

Abby’s Custom Creations reserves the right to update, modify, or discontinue products, services, pricing, and policies at any time without prior notice. We reserve the right to refuse or cancel orders at our discretion if necessary.

Product Information

We make every effort to provide accurate product descriptions, photos, colors, and details. However, because our products are handmade, slight variations may occur. Differences in color, texture, placement, and finish are considered normal and are not considered defects.

Custom Orders

Custom orders are created specifically for each customer. Customers are responsible for providing accurate information, including personalization details, colors, scents, sizes, and any other requested specifications. Abby’s Custom Creations is not responsible for errors caused by incorrect information provided by the customer.

Payments

All orders must be paid in full before production or processing begins. By submitting payment, you authorize Abby’s Custom Creations to process your order according to the details provided at checkout.

Shipping & Delivery

Shipping and processing times are estimates and may vary due to holidays, carrier delays, weather conditions, or circumstances outside of our control. Customers are responsible for providing accurate shipping information at checkout.

Returns, Refunds & Cancellations

Due to the handmade and custom nature of our products, all sales are final. Returns, exchanges, refunds, and cancellations are not accepted except in cases where an item arrives damaged or an incorrect item is received. Please refer to our Return, Refund & Cancellation Policy for additional details.

Website Use

All content on this website, including images, designs, logos, product descriptions, and written materials, is the property of Abby’s Custom Creations and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

Abby’s Custom Creations is not responsible for damages resulting from misuse, improper care, or failure to follow product instructions. Customers are responsible for using all products safely and appropriately.

Agreement to Terms

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service and all applicable store policies.

If you have any questions regarding these Terms of Service, please contact us at abbyscustomcreations1437@gmail.com or through our website.

Thank you for supporting Abby’s Custom Creations!